Active alerts and emergencies

During emergency or disasters, stay informed about important safety instructions and updates.

Latest public safety updates from the City of Vancouver

We issue public safety alerts for urgent and severe emergencies through Alertable .

Receive public safety alerts directly to your smart phone.

If you are at the scene of an ongoing incident, follow the directions of emergency crews and local authorities.

Emergency phone numbers
Phone 9-1-1 for a police, fire, or medical emergency when immediate action is required. Do not phone 9-1-1 for information or updates.
- Downed power line: Phone 9-1-1
- Natural gas emergencies (24 hours): Phone 1-800-663-9911

Report non-emergency issues through the relevant service provider:

Service	Supplier	Contact
Police non-emergency	Vancouver Police Department	Phone: 604-717-3321 or report online
Electrical outage	BC Hydro	BCHydro: Contact us
Natural gas	FortisBC	FortisBC: Contact us
Sewer	City of Vancouver	Report online
Water	City of Vancouver	Report online

In an emergency, you may need to evacuate or stay where you are and shelter-in-place.