Green bin collection switches to biweekly in January and February
Green bin collection will switch to biweekly (every second week) in January and February. Your green bin will be collected on the same day as your garbage. Weekly green bin service resumes in March. Confirm your collection schedule
Winter collection: What you need to know
During periods of snow or icy conditions, garbage and green bin collection services may be temporarily delayed or disrupted. If your collection is delayed, leave your bins set out unless otherwise advised. Collection crews will return to missed areas as soon as conditions are safe to do so. Regular schedules will resume once street and lane conditions improve.
In extreme winter weather, garbage collection will be prioritized, and green bin service may be temporarily suspended.
Stay informed
Service advisories, including delays or cancellations, will be shared on our website, social media channels, and through our VanCollect app.
Engineering Services Counter holiday hours
We will close at 3pm on Wednesday, December 24, and will reopen at 8:30am on Friday, January 2, 2026.
Enter your address in the search bar to review your customized collection schedule.
You can sign up to receive waste collection reminders by email, phone call, or through the VanCollect app. You can even import your schedule into your online calendar so that you never miss a collection day.
VanCollect
Report a missed collection
Report a missed collection, and get common reasons for missed collections and tips to help us collect your garbage and green bin.